AV / VTC / IPTV Technician and Operator

Responsibilities

• Provides installation, technical expertise, and training for all telecommunications equipment and components.
• Installs, configures, terminates and tests all telecommunications equipment, cables, connectors, and interfaces.
• Performs intricate alignment and calibration procedures to ensure telecommunication systems are operating efficiently.
• Maintains telecommunication equipment and component inventory, asset management, media production equipment and facilities as well as fixed installations at various company and/or client sites.
• Solves system operational problems by troubleshooting and performing fault isolation.
• May supervise telecommunications technicians, outside contractors providing technical support and media production services.
• Day to day responsibilities include, but are not limited to:
• Facilitate and operate VTC/IPTV/AV conferences.
• Start and power off all VTC/IPTV/AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues.
• Create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes.

Qualifications

• High School with 3 - 6 years (or commensurate experience)
• Clearance Required: Secret
• Required Skills And Experience:
• Proficient with the setup and use of DoD VTC equipment.
• Proficient with the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio.
• Must have IAT Level I certification