AV Specialist

Responsibilities

• The AV Specialist will be the first point of contact to resolve AV support requests submitted through the corporate ticketing system
• Work under the guidance of the AV Manager and IT Program Manager to implement and maintain secure AV solutions
• Lead less complex installation and repair efforts that can be performed with support of SPA’s End User Support Team
• Maintain room documentation to include user guides, service records and equipment/material inventories
• Perform preventative maintenance and spot checks of conference room AV systems

Qualifications

• US citizenship, and eligibility to obtain and maintain a DoD Security Clearance are required
• Experience operating and troubleshooting fully integrated VTC systems, including video distribution systems with various degrees of complexity
• Familiarity configuring AV equipment via Crestron Toolbox and/or QSYS Designer
• Experience with direct end-user and/or customer support troubleshooting QSYS and Crestron AV systems
• Ability to regularly lift heavy equipment or materials (up to 50lbs)
• A high school diploma

Desired Qualifications

• Manufacturer certifications from Crestron, QSC, Extron, Biamp or Shure
• Experience configuring USB bridging to AV systems for use with soft-codec conferencing applications (e.g. MS Teams or Zoom)
• Experience troubleshooting audio issues in QSYS or TesiraForte

Pay

Virginia, Pay Transparency Salary range: USD $24.00/Hr. - USD $36.00/Yr.