AV Service Technician - Crestron

Description

The successful candidate will work from home and will be dispatched to client sites in the Indianapolis / Louisville / Cincinnati area to troubleshoot and resolve AV issues found in Board rooms and conference rooms.

Skills

• Ability to troubleshoot and resolve complex technical issues with the following products and related systems:
  • Extron equipment
  • Biamp, QSC audio DSP products and systems
  • Cisco, POLY, LOGITECH video conference systems
  • Luxul, NETGEAR, CISCO switches
  • Video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems
  • Testing - someone that has done testing with multimeter and can troubleshoot issues
  • Research and specify replacement products
  • Intermediate to advanced AV Networking skills
• Customer interfacing - someone that does customer service work and interfaces with customers regularly.

Other Responsibilities

• Ability to conduct Preventative Maintenance testing
• Site surveys related to service agreement quotes
• Write concise service reports and or system site surveys
• Excellent verbal and written skills
• Successfully manage multiple service projects
• Lead and mentor junior/intermediate level field service techs