AV Production Coordinator & Content Creator - Denver, CO, US

About the role

Neat is seeking an AV Production Coordinator & Content Creator for its Live Virtual Tour program, based onsite up to five days a week at the Denver Experience Center in the Denver Tech Center (DTC), supporting East Coast time zones. The role involves running live virtual tours (up to six 45‑minute sessions a day, five days a week), operating cameras, audio, and livestream platforms, stepping in as host when needed, and producing short training and product videos between sessions. It is an entry‑level position suited for recent graduates of broadcast journalism, communications, film, media production, campus TV, local news, or church/venue AV teams.

Responsibilities

• Produce live virtual tours (primary focus)
• Run up to six 45‑minute live virtual tours a day, up to five days a week
• Operate camera on a gimbal, monitor audio levels, and manage the livestream
• Host tours on Zoom, Microsoft Teams, and Google Meet
• Keep every broadcast clean with good sound, good lighting, and no surprises
• Perform pre‑show checks, keep gear tested and ready, know backup plans for mid‑session issues
• Reset the room and scenes between sessions so the next tour starts on time
• Present the tour when the main presenter is unavailable (about 15% of the role), delivering the talk track with energy and confidence
• Learn the products well enough to answer common live questions and know when to hand off to sales or product partners
• Stay current as the talk track and product lineup change
• Shoot and edit short training videos of colleagues for LinkedIn
• Add graphics, captions, and music, and export clean files for web and social
• Work from marketing direction and keep everything on brand
• Coordinate with sales and marketing on upcoming tours and content requests
• Communicate schedules and deadlines clearly
• Back up the San Jose and Oslo tour centers occasionally to maintain global consistency

Requirements

• Comfortable on camera and on a mic; able to hold a room's attention and stay composed when something goes sideways
• Some hands‑on experience running live video, streaming, or studio production (internship, campus, freelance, or on‑the‑job all count)
• Working knowledge of a video editing tool
• Familiarity with streaming software such as OBS or vMix, or a strong appetite to learn it quickly
• Basic understanding of lighting, audio, and camera setup
• Reliable, punctual, and steady — this is a live schedule, and the show goes on with or without you
• Genuinely energized by repetition and routine

Nice to Have

• Interest in or exposure to tech products
• Experience with Zoom Webinars, Microsoft Teams, OBS Studio, vMix, or Bitfocus Companion
• Experience presenting to a business audience
• A sense for what makes video work on social media

Work Environment

On‑site at the Denver Experience Center, five days a week, on an East Coast–facing schedule. Days are structured around a live tour calendar, with production and editing work in between.

Compensation & Benefits

Pay Range: $60,000 - $70,000 per year