Auxiliaries Custodial Supervisor (On-site)

About the role

The Custodial Supervisor reports to the Director of Auxiliary Custodial Services and directly manages a team of custodial staff across assigned auxiliary-serviced facilities.

Responsibilities

• Custodial Staff Supervision: Coordinate staff shift coverage, schedules, and work assignments. Provide direction, guidance, and clear expectations to staff. Ensure appropriate training and professional development is offered to and accessed by staff. Track and approve time off requests in alignment with CBA and department policies. Approve and audit timesheet submissions. Provide regular, individual and team development opportunities to staff to foster a supportive, growth-focused working environment. Observe various campus locations within Auxiliaries portfolio regularly using University vehicles to respond quickly as needed for support. Oversees, mentors, and develops staff, setting team goals and performance standards. Provides guidance on complex and sensitive issues, assigns work, and monitors team progress. Manages staffing needs, including recruitment, hiring, performance evaluations, and professional development to ensure operational efficiency. Recommends actions related to compensation, promotions, reclassifications, discipline, and grievance resolutions.
• Safety and Compliance: Coordinate with other custodial supervisors, managers, directors, and administrative team to ensure that safety-related training is provided and accessed on a regular basis. Conduct regular workplace site audits in various locations to ensure that spaces that are being accessed by staff remain safe and free of hazards. Enforce safety guidelines for blood borne pathogen procedures, biohazard material cleaning and disposal, chemical use and disposal procedures, PPE use, and equipment and tool use procedures. Report incidents and safety concerns to appropriate resources, including UCMPD, Environmental Health & Safety, Risk Management, Human Resources, and others.
• Quality Control: Regularly inspect staff work areas to ensure cleaning quality meets standards and expectations. Assign staff to address unanticipated or emergency clean-up needs. Regularly evaluate staff workloads and adjust coverage, as needed to maintain equity and effectiveness. Recommend changes to supplies, equipment, staffing levels, etc. to manager, as needed.
• Inventory and Equipment Management: Maintain inventory of cleaning supplies and PPE in all relevant store rooms and custodial closets. Ensure chemicals and supplies comply with institutional safety and sustainability policies and are tracked on all relevant safety data sheets. Coordinate repair and replacement for equipment in collaboration with manager.
• General Administration: Attend departmental meetings and division meetings as required. Update and revise various forms, documents, manuals, and communications in collaboration with other custodial supervisors and manager. Support planning and implementation of residence hall opening and closing procedures, commencement, and other special events along with management team.

Qualifications

• Education and Requirements: Bachelor's degree. 3 years of lead or supervisory experience in a custodial setting OR 7 years of experience in lieu of degree which has demonstrated development of the skills, knowledge, and abilities needed to lead in a complex custodial environment. Bloodborne pathogens and sharps disposal training.
• Critical Knowledge and Skills: Strong verbal communication skills, including skills in communicating processes and policies to diverse audiences. Demonstrated ability to plan, organize, and direct the work of a team of custodial staff to accomplish department objectives. Knowledge of appropriate chemical use for cleaning. Demonstrated ability to enforce safety standards. Knowledge of leadership and management best practices. Working knowledge of Microsoft Office programs. Knowledge of custodial and cleaning needs in high-volume, active living, dining, and event spaces. Working proficiency in both English and Spanish languages.