Automotive Store Service Manager

Position Overview

We are seeking a Store Manager with strong hospitality and customer service skills to lead our team. The ideal candidate is someone who thrives on creating a positive customer experience both in person and over the phone, while also managing the daily operations of the store. This role requires balancing operational excellence with hands-on leadership and customer engagement.

What We Offer

• Competitive pay with performance-based incentives
• Health, dental, and vision benefits
• Paid time off and holidays
• Ongoing training and career growth opportunities
• A supportive, team-oriented workplace culture

Key Responsibilities

• Lead and manage day-to-day store operations, ensuring smooth workflow and outstanding service
• Provide exceptional hospitality by greeting customers, listening to their needs, and ensuring clear communication about services
• Manage phone inquiries with professionalism, accuracy, and a customer-first mindset
• Build, train, and motivate a high-performing team of employees
• Drive sales and profitability by meeting performance goals and promoting services
• Maintain a clean, organized, and welcoming shop environment
• Resolve customer concerns quickly and effectively to build loyalty and trust
• Uphold Precision Tune Auto Care’s standards of honesty, quality, and reliability

Qualifications

• Previous experience in retail, hospitality, or customer service leadership preferred
• Proven ability to deliver excellent service both face-to-face and over the phone
• Strong leadership and team management abilities
• Excellent communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and comfort with point-of-sale systems
• Valid driver’s license required