Automotive Service Writer

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consults with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verifies that the final invoice reconciles with the work performed on the repair order

Qualifications

• One year of dealership Service Advisor experience a must
• Proven track record of achieving exceptional Customer Satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Must have a desire for a long term career with a growing organization
• CDK experience; highly preferred

Benefits

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education, Employee Purchase and Service Discounts
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• Paid Sick Time
• Paid Vacation
• 401(k)