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Jobs · Management · Maryland

Automotive Service Manager - SOUTH CAMPAIGN

The Hertrich Family of Automobile Dealerships · Salisbury, MD · 2 wk ago
Management$110k/yrFull-time

About the role

Lead a Top Service Team. Live Where Others Vacation. The Hertrich Family of Dealerships is seeking accomplished Automotive Service Managers ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network. This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach—without sacrificing professional challenge or advancement.

Why This Opportunity?

  • Leadership role with a respected, regional dealership group
  • Long-term growth with a company that invests in its managers
  • Coastal lifestyle near the Delaware Beaches and Eastern Shore
  • Hands-on executive leadership and strong operational support
  • Performance-driven culture with high standards and accountability

About Hertrich: Family-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.

Location: 2531 N. Salisbury Blvd., MD 21801. Contact: 302-648-JOBS (5627).

Responsibilities

  • Lead daily service department operations
  • Drive customer satisfaction, CSI, and retention
  • Coach, train, and develop Advisors and Technicians
  • Manage workflow, productivity, and repair order efficiency
  • Monitor KPIs, financial performance, and service metrics
  • Ensure compliance with dealership and manufacturer standards
  • Build a positive, high-performance service culture

Requirements

  • 2-3 years of Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven success in high-volume service operations
  • Solid understanding of dealership systems (DealerTrack experience preferred)
  • Willingness to relocate to Delaware or Maryland's Eastern Shore

Qualifications

  • High School Diploma or GED required (college preferred)

Benefits

  • Competitive compensation with performance bonus potential
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, and personal/sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts
  • Ongoing training and professional development

Pay

Income ranges from $110,000 to $140,000+; salary plus commission/bonus base.

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