Automotive Service Manager

Responsibilities

• Maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
• Understand and keep abreast of all federal, state and local regulations that affect their operations.
• Interact with and manage a staff of technicians.
• Lead service management & reconditioning activities.
• Interact with external vendors.
• Fulfill all service activities needed to meet or exceed operating plan goals.
• Implement and maintain effective reconditioning processes and flows.
• Effective vehicle production and inventory control.
• Manage technician productivity.

Requirements

• Strong communication skills to deal with customers, employees and vendors.
• Valid driver's license with clean driving record.
• At least 2 years of automotive technical and automotive customer service experience.
• Experience with implementing structured business processes.
• A hard-working can-do attitude.
• Excellent interpersonal and management skills.

Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Paid training
• Paid vacation
• 13 New Car Brands with more to come
• 401k (company match)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic