Automotive Service Manager
DARCARS Automotive Group · Prince George's County, MD · 1 wk ago
On-siteSales$150k–$220k/yrFull-time
About the role
DARCARS Automotive Group is seeking a high-performing Service Manager to lead operations at a one-point store. This is a high-income leadership opportunity for a driven service professional who thrives in a fast-paced environment and knows how to build a profitable, customer-focused service department.
Responsibilities
- Lead and manage all operations of the service department for maximum profitability and efficiency
- Forecast departmental goals and execute strategies to achieve them
- Manage staffing including hiring, training, coaching, and performance management
- Build and maintain a high-performing team of service advisors and technicians
- Maintain excellent customer satisfaction and retention
- Resolve customer concerns professionally and effectively
- Ensure compliance with federal, state, and local regulations
- Maintain department budgets and cost controls
- Ensure a clean, safe, and professional environment for customers and staff
Qualifications
- 4+ years automotive service technical experience
- 5+ years Service Manager or Service Advisor leadership experience
- Strong leadership and team management skills
- Proven ability to drive revenue, productivity, and customer satisfaction
- Excellent communication and problem-solving abilities
- Experience managing service operations in a dealership environment
Benefits
- $150K – $220K+ earning potential based on experience
- Leadership role with full operational control of a one-point store
- Established customer base
- Strong support from an established automotive group
- Comprehensive benefits package
- 401(k) with company participation
- Employee discounts on vehicles, parts, and service
- Career advancement opportunities within a large dealership network
- Opportunities to participate in community initiatives
Pay
$150,000 – $220,000+ earning potential based on experience
Schedule
Not specified