Automotive Service Manager
Future Ford Of Clovis · Clovis, CA · 3 wk ago
On-siteManagement$6k–$15k/moFull-time
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Employer-paid life insurance
- Additional voluntary life insurance options
- Medical (HRA / HMO options)
- Dental (PPO / DHMO options)
- Vision coverage
- Short-term and long-term disability options
- 401(k) plan options
- Paid time off
- Employee assistance program
- Employee discounts
- Ongoing training and development opportunities
- Establish and achieve departmental goals and performance objectives
- Recruit, train, coach, and develop service department staff
- Maintain compliance with federal, state, and local regulations (including OSHA and hazardous waste requirements)
- Maintain adherence to manufacturer policies, warranty procedures, and service standards
- Foster a positive, team-oriented work environment across all departments
- Build and maintain strong customer relationships to drive retention and referrals
- Act as liaison between dealership operations and manufacturer representatives
- Address and resolve customer concerns promptly and professionally
- Maintain accurate service records and operational reporting
- Participate in leadership and management meetings as required
- Perform additional duties as assigned
- Minimum of 5 years of automotive service management or related experience
- Strong customer service and relationship-building skills
- Proven leadership and team development capabilities
- Valid driver’s license
- Positive attitude with a results-driven mindset
- Strong communication and listening skills
- Demonstrated ability to achieve performance and sales goals
- Manufacturer certifications (preferred, as applicable)
- Ability to comply with all company policies, procedures, and deadlines
Position Summary
The Service Manager is responsible for leading an efficient and profitable service department. This role ensures optimal productivity, strong customer retention, effective cost control, and full compliance with operational and regulatory standards. The Service Manager drives technician efficiency and ensures consistent delivery of high-quality service experiences.
Pay Scale: Hourly rate ranges between $6,000 – $15,000, with bonus opportunities based on department performance.