Automotive Service Manager

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! What We Offer Salary plus bonus pay:Full Time to include some SaturdaysPTO and holidaysAir-conditioned shops and facilities that are always being upgraded401(K) retirement plan with company matchingCompetitive compensation; industry leading pay planThe top insurance program in the industry including medical, dental, prescription and visionAdvancement within the Ciocca Automotive FamilyEmployee discounts: purchases, repair, service Qualifications A minimum of 3 years of experience as a service manager requiredHigh school diploma or higher educationValid driver’s license and clean driving record Responsibilities Assist customers in servicing, repairing and explaining each service neededUnderstand customers - match requirements and concerns to various service optionsExplain service being performed and keep customer informed and updated throughout the service of their vehicleHire and supervise all service department personnel, as well as monitor their performance in servicing customersCraft goals and objectives for the department including an annual operating budget.Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.