Automotive Service Manager

Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunitiesPaid vacation and holidaysMedical, dental, vision, life, and supplemental insurances401(k) with company matchEmployee discounts, referral bonuses and ASE reimbursementGenuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Service Manager: Lead the service team — train, coach, and motivate techs & advisors to perform at their bestBe the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidenceDrive store performance by hitting and exceeding sales & service targetsPartner with Store Manager on daily operations, scheduling, and complianceKeep the shop efficient, safe, and aligned with company standardsEnsure every customer gets world-class service that builds loyalty and trust What Makes You a Great Fit At least 1–3 years of experience in automotive service management or retail repair leadershipStrong background in service sales (tires, brakes, maintenance, or mechanical)Proven ability to lead a team in a high-volume, fast-paced environmentExcellent communication and problem-solving skillsValid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)A self-starter who thrives on results, accountability, and growthOpen availability, including weekends, to lead and support the team during peak business times About Big Brand Tire & Service For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers. Apply today! If your qualifications are a match for the position, a member of our Talent Acquisition team will reach out to you to discuss next steps. American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.