Automotive Service Dispatcher

Responsibilities

• Assign repair orders to technician team leaders based on availability
• Making sure repair orders are dispatched and completed as efficiently as possible.
• Log all work assigned to technician team leads
• Keeping up to date with all Lexus recalls, service bulletins, and related training requirements.
• Contact necessary channels when any shop equipment needs repairs
• Making sure all service advisors and service technicians adhere to Lexus policy to ensure a smooth and efficient workflow
• Perform other duties as assigned by the shop managers and service manager.
• Keep a consistent, clear line of communication between Advisors, Techs, and management.

Requirements

• Prior Automotive Dealership experience/knowledge is a must.
• Attention to detail with excellent customer service, communication, and interpersonal skills.
• Able to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
• Must be authorized to work in the USA
• Able to pass pre-employment background checks, MVR, and drug screen
• Must have a valid driver's license with a clean driving record

Benefits

• Health, Vision, and Dental Insurance
• Paid Maternity & Paternity after one year of employment
• Paid Training
• Career Advancement
• 401(K) and profit sharing