Automotive Service Advisor- Portsmouth Volkswagen- ICL Autos

About the role

Portsmouth Volkswagen is seeking an experienced Full-Time Service Advisor to join our team. The ideal candidate will be a strong multi-tasker who enjoys working with the public to schedule appointments, set up warranty work, and analyze service needs, including writing complete and accurate cost estimates for labor and parts in a busy dealership.

Responsibilities

• Schedule service appointments for customers
• Set up and manage warranty work
• Analyze and assess vehicle service needs
• Write complete and accurate cost estimates for labor and parts

Requirements

• High School Diploma or equivalent
• 2-4 years of direct Automotive Service Advisory experience with related computer skills
• Excellent communication skills with a customer-focused and friendly attitude
• Flexible schedule to cover store hours, including weekends
• Valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements

Benefits

• Annual Profit-Sharing Bonus
• Above-market pay
• Up to 4 weeks paid vacation plus personal time off
• Employer-sponsored healthcare benefits (employer pays 64%)
• Vision and Flexible Spending Accounts
• Short-Term Disability coverage
• Company-paid Life Insurance and Long-Term Disability
• Generous 401(k) match
• Employee Stock Ownership Plan (ESOP) shares
• Tuition Reimbursement
• Opportunities for Professional Development and Growth
• Closed on Sundays

International Cars, Ltd. is an employee-owned auto dealership group and the only one of its kind in New England.