AUTOMOTIVE SERVICE ADVISOR - MORROW, GEORGIA, UNITED STATES

Job Description SERVICE ADVISOR Heritage Cadillac | Atlanta, GA Elevate Your Career. Represent a Luxury Brand. Heritage Cadillac is looking for an experienced Service Advisor who understands that luxury service is about more than fixing cars — it’s about creating an exceptional experience from the moment a guest arrives. If you’re polished, professional, customer-focused, and know how to build trust while maximizing every repair opportunity, we want to meet you. What You'll Do Serve as the primary point of contact between guests and the Service DepartmentGreet customers professionally and build lasting relationshipsWrite accurate repair orders and clearly explain recommended servicesCommunicate vehicle concerns, repair timelines, and costs with confidenceRecommend maintenance and repair services based on vehicle needsMaintain consistent communication with customers throughout the repair processWork closely with technicians and management to ensure an efficient workflowDeliver an exceptional guest experience that reflects the Cadillac brand