Automotive Service Advisor - Group 1 Toyota Hub City

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, after‑sales service, and digital retail solutions. The company invests in people, technology, and operational excellence to shape the future of the automotive industry.

Overview

Group 1 Toyota Hub City, part of the fast‑growing Group 1 Automotive, is seeking an Automotive Service Advisor. This role is ideal for driven professionals who thrive in a fast‑paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.

Responsibilities

• Schedule and confirm appointments to ensure a smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Qualifications

• 2+ years of Automotive Service Advisor experience (preferred).
• Positive and friendly attitude.
• Strong interpersonal and communication skills.
• Basic computer skills.
• Strong desire to provide an exceptional client experience.
• Ability to achieve targeted goals.
• High School Diploma or equivalent.
• Valid driver’s license.
• Must pass background check, motor‑vehicle record review, and drug screening.

Pay

Market‑leading pay based on experience.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) plan with company match.
• Paid time off.
• Employee Stock Purchase Plan.
• Employee vehicle purchase program.
• Professional work environment with job training, provided equipment, and advancement opportunities.
• Structured, paid training leading to manufacturer and Group 1 recognition (Pinnacle Awards Program).