Automotive Service Advisor - Group 1 Ford/Lincoln of Hub City
About the Role
Group 1 Ford/Lincoln Hub City, part of the fast-growing Group 1 Automotive, is seeking an Automotive Service Advisor to join our team. This role is ideal for driven professionals who thrive in a fast-paced service environment, enjoy working with customers, and can confidently recommend maintenance and repair services.
Responsibilities
- Schedule and confirm appointments to ensure a smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion li>Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- 1-2+ years of Automotive Service Advisor experience is required
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to achieve targeted goals
- High School Diploma or equivalent
- Must have a Valid Driver’s License
- Must pass background check, MVR, and drug screening
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions.
What We Offer
- 4-day work week rotation
- Market-leading pay based on experience
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Structured, paid training leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.