Automotive Service Advisor, Earn up to 85K! Must Have Experience!

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer to the work order
• Determine and recommend needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Communicate updates with each customer a minimum of 2 times daily for drop offs
• Monitor the progress of each vehicle throughout the day, and updating customers frequently who are waiting
• Verify that the final invoice reconciles with the work performed on the repair order being as detailed as possible
• Explain all completed work and charges to customers

Requirements

• Previous experience as a Chrysler Service Advisor or a Service Consultant is a MUST!
• Proven record of achieving exceptional Customer Satisfaction
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Good knowledge of automobiles
• A positive, friendly attitude
• Must be able to work Saturdays
• Valid driver’s license
• Ability to maintain a positive attitude while working under pressure in a fast-paced environment.
• Fast learner
• Good written and verbal communication skills
• Team player
• Must have a clean criminal background and pass pre-employment drug screen.