Automotive Service Advisor

About the Role

The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment
• Utilize computers to determine product inventory levels and product arrival dates
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department
• Explain work orders and invoices to customers
• Perform Retail Cashier Duties by obtaining and processing customer payments
• Install batteries, balance wheels, repair and install tires when required
• Perform oil changes using LOF procedures when required
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers

Qualifications

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older

Preferred Qualifications

• Prior auto repair experience is preferred
• Prior retail experience preferred

Benefits

Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment:

• Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more
• Internal recognition programs that support an engaged workplace
• 401(K) with company match
• Paid ASE testing and certifications

Pay

• Base pay up to $17.75/hr
• Saturday & Sunday weekend premium pay $2.50 per hour

This response is AI-generated, for reference only.