Automotive Service Admin/ Customer Service Rep / Cashier

Key Responsibilities

• Manage daily loaner fleet operations and vehicle availability
• Maintain registration, inspection, and maintenance schedules for all loaner vehicles
• Ensure loaner agreements are accurate, current, and properly documented
• Monitor open loaner contracts and provide weekly aging reports to management
• Cookise guest loaner vehicle pick-up and drop-off services
• Work closely with valets to ensure vehicles are cleaned and sanitized
• Manage tolls, tickets, fuel reconciliation, and billing records
• Maintain accurate records within the TSD fleet management system
• Process customer payments including cash, credit cards, and checks
• Close repair orders and ensure service documentation is complete
• Handle customer concerns professionally and escalate when necessary
• Provide clerical and administrative support to the service and parts departments
• Assist with phone coverage and customer communication
• Maintain a professional appearance and organized workspace
• Perform additional duties as assigned

Qualifications

• Previous automotive dealership, cashiering, customer service, or administrative experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced dealership environment
• Detail-oriented with strong recordkeeping abilities
• Professional demeanor and customer-focused attitude
• Basic computer and data entry skills required
• Ability to work flexible retail/service department hours including Saturdays

Benefits

• Medical & Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Discounts on Vehicles, Parts & Service
• Short-Term & Long-Term Disability Coverage
• Supplemental Life Insurance
• Career Growth Opportunities
• Professional Development Assistance
• Employee Recognition Programs

Pay

$18.00 – $22.00 per hour based on experience

Schedule

Monday & Tuesday - 3:30pm - Midnight
Wednesday - OFF
Thursday - 3:30pm - Midnight
Friday - 1:00 PM - Midnight
Saturday - 9:00 AM - 5:00PM
Sunday - OFF