Body Shop Assistant/Customer Service Rep.

About the role

The right candidate will possess a high energy level, coupled with exceptional customer service skills both in person and on the telephone. A strong capability with computers and knowledge of estimating tools and insurance policies and procedures is preferred but not essential, as we will train the right candidate.

Responsibilities

• Provide exceptional customer service both in person and on the telephone
• Work in a busy, on-site body shop environment
• Operate computers and use estimating tools
• Knowledge of insurance policies and procedures (preferred but not essential)
• Train new employees as needed
• Assist with administrative tasks as required

Requirements

• High energy level
• Exceptional customer service skills
• Strong computer skills
• Knowledge of estimating tools and insurance policies and procedures (preferred but not essential)

Qualifications

• High school diploma or equivalent
• Experience in a customer service or related field is preferred

Benefits

• Paid vacation
• 401k plan with employer matching program

Pay

Details TBD

Schedule

Hours between 7:30 AM and 5:30 PM Monday-Friday and some Saturdays