Customer Service Rep / Office Admin - FT/PT

About the role

We are looking for a customer service rep/office admin who is great with people and processes, to work with customers, technicians, vendors, contractors and management effectively, and to help grow the business. This is a great opportunity to develop alongside a fast‑growing company, with advancement available quickly for those who prove themselves as strong, adaptive leaders.

Responsibilities

• Take and process work orders
• Schedule/dispatch
• Data entry
• Operation support for field techs
• Process job paperwork
• Assist with payroll processing
• Work with permit applications for projects
• Help manage inventory and vehicles as needed
• Assist with marketing material and event preparations
• Interact with office visitors, vendors and suppliers
• Assist with other business processes and activities such as company events, promotion programs, etc.
• Other office admin and customer service tasks as needed

Requirements

• Valid driver's license
• Nationwide criminal background check and references
• Reliable transportation

Qualifications

• Computer skills and 3 to 5+ years of previous office experience
• 5 to 10+ years of customer service and office experience

Skills

• Professional and positive attitude
• Punctual and dependable
• Organized, detail oriented and precise
• Self‑motivated and result focused
• Dedicated to team and company success
• Excellent verbal & written communication skills
• Personable and fun
• Basic computer skills
• Ability to prioritize and focus
• Great at following processes consistently
• Good at multi‑tasking while staying organized
• Able to stay pleasant and level headed under pressure
• Enjoy helping others while maintaining professional boundaries
• Good problem solving skills
• Strong desire to learn and continuously improve

Benefits

• Health insurance
• Paid time off
• 401(k)
• Competitive salary
• Training & development
• 401(k) matching

Pay

Competitive pay

Schedule

Full Time or Part Time available