Automotive Sales Manager

About the role

Capital Ford of Charlotte is seeking a high-energy Sales Manager / Desk Manager who can lead, coach, and develop a team of Sales Consultants. The ideal candidate will drive sales volume and profitability, manage key performance metrics, and foster a positive, high-performance culture.

Responsibilities

• Lead, coach, and develop a team of Sales Consultants
• Desk deals and structure transactions to maximize profitability while delivering an exceptional customer experience
• Drive accountability around lead management, appointments, follow-up, and CRM activity
• Partner with F&I and dealership leadership to achieve sales and profitability goals
• Maintain key performance metrics and create action plans for improvement
• Assist with inventory management, appraisals, and merchandising strategies
• Foster a positive, high-performance culture built on teamwork and respect
• Recruit, train, and retain top sales talent

Requirements

• Previous Automotive Sales Manager, Desk Manager, or high-performing Sales Manager experience
• Strong leadership skills with a passion for developing people
• Proven track record of driving sales volume and profitability
• Experience managing dealership KPIs and performance metrics
• Strong understanding of CRM processes, lead management, and customer follow-up
• High level of integrity, accountability, and professionalism
• Competitive drive with a team-first mentality
• Ability to thrive in a fast-paced environment

Qualifications

• College degree preferred
• Minimum 5 years of automotive sales experience
• Experience in a supervisory or managerial role
• Knowledge of CRM systems and lead management

Skills

• Exceptional communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Benefits

• Comprehensive health insurance
• Retirement plan with company match
• Flexible work schedule
• Professional development opportunities
• Employee discounts on vehicles and services

Pay

$80,000 - $100,000 annually

Schedule

Full-time position