Automotive Repair Store Manager

About the Role

Meineke is seeking an experienced and dynamic Automotive Repair Center Manager to oversee day-to-day operations, inspire team performance, and deliver exceptional customer service in a fast-paced, high-volume environment. As the store manager of our repair center, you will play a pivotal role in ensuring operational excellence, driving revenue growth, and creating a positive and productive workplace. This is a full-time opportunity with competitive base pay, performance incentives, and a path for advancement.

Primary & Potential Work Locations

Your primary work location will be assigned, but you may be asked to assist at the following nearby shops:

• 800 West Patapsco Avenue, Baltimore, MD 21230
• 790 Merritt Blvd, Dundalk, MD 21222
• 1000 York Rd, Towson, MD 21204

Responsibilities

• Ensure the store opens and closes on time, maintaining a professional and dependable presence
• Manage daily operations to ensure smooth, efficient, and profitable shop performance
• Monitor and resolve customer concerns quickly and professionally, ensuring high satisfaction ratings
• Recruit, train, and develop high-performing service and front-office teams
• Collaborate with sales and service leaders to set and achieve ambitious, realistic targets
• Review financial performance and operational KPIs; identify and implement strategies for improvement
• Ensure compliance with all local, state, and federal automotive regulations
• Oversee inventory management to align with service needs and local market demands
• Contribute to marketing efforts and community engagement to build brand visibility and customer loyalty

Requirements

• 3+ years of successful experience in automotive service, sales, or dealership management
• Strong understanding of profit and loss analysis and operational performance metrics
• Demonstrated leadership, team-building, and problem-solving abilities
• Excellent interpersonal and communication skills
• A valid state-issued driver's license with a clean driving record
• High school diploma or GED required; associate or bachelor's degree preferred
• Knowledge of automotive repair processes, parts, tools, and industry trends

Benefits

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Bonus potential
• Paid transportation of your tools to our shops
• Opportunity for continued career growth
• Friendly team environment
• Health/Dental/Vision benefits
• Paid time off
• Certificate reimbursement
• Weekly pay

Pay

$55,000.00 - $64,800.00 per year