Automotive Reconditioning Admin

Job Responsibilities

• Perform various clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients' SLAs
• Maintain client account agreements, vehicle files, records of the completion of reconditioning work, and other required information
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed
• Analyze and manage client's reports and vehicle throughput via daily report/query capabilities
• Perform data entry and verify that customer vehicle information is accurately recorded in the system
• Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems
• Receive vehicle and registration information from clients interested in reconditioning services
• Enter all pertinent information into software applications, AS400, and RPP, and approved work requested by the client
• Utilize the AS400/VCF/RPP systems to monitor and track vehicle repairs
• Communicate with Recon Shop management and posting & procurement to meet client SLAs
• Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met
• Review completed work, ensuring clients' tracking and processing are achieved and/or exceeded
• Work with finance/local management to ensure customers are charged accurately

Qualifications

• High School Diploma or equivalent
• 2 years of clerical or administrative support experience
• Valid driver's license and safe driving record
• Excellent communication and organizational skills
• Advanced computer software skills necessary
• Must be able to use general office equipment (i.e., copier, fax machine, etc.)
• Able to perform repetitive data entry tasks and manual dexterity
• Vision abilities required include close, distance, and depth perception
• Able to sit or stand for prolonged periods of time
• Frequently required to stoop, kneel, crouch, bend, squat, and climb

Pay

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Benefits

• Eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year
• Eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave