Reconditioning Manager

Job Summary / Purpose

The Reconditioning Manager is responsible for overseeing the Ohio Truck Sales semi-truck reconditioning process and staff. Initiatives include meeting and/or exceeding monthly reconditioning goals through key performance indicators and fostering high morale through teamwork amongst (3) sub departments.

Key Responsibilities / Essential Job Functions

• Lead and manage the truck reconditioning process through key performance indicators in (3) sub departments of Cosmetic, Mechanical and Detail reconditioning.
• Manage average reconditioning cost objective per truck while ensuring monthly unit output targets are met.
• Develop and distribute weekly reconditioning plans at least one week in advance to support parts procurement planning.
• Analyze cross-team performance gaps to determine root causes and implement corrective action plans to achieve departmental objectives.
• Communicate monthly goals, progress, and updates clearly to department leaders, and conduct regular one-on-one reviews to evaluate monthly scorecard performance.
• Coach, mentor, and hold leaders accountable for truck quality, KPI performance, and team morale.
• Manage employee performance through training, coaching, and performance management practices.
• Lead daily huddles with supervisors to review progress and align priorities.
• Maintain a clean, organized, and professional facility environment—inside and out.
• Continuously document, refine, and improve all reconditioning processes.
• Ensure accurate and timely monthly reporting through Excel and ERP reporting.
• Oversee all facility equipment, assets, and maintenance schedules within company systems.
• Ensure all process documentation is organized, accessible, and consistently followed by all.
• Enforce safety standards and protocols to maintain a safe working environment.
• Escalate issues and obstacles to senior management as needed.
• Partner with Human Resources to develop policies, training programs, and team support initiatives.
• Perform other duties as assigned.

Required Education, Skills & Abilities

• Experience in Body Shop, Truck Repair, Engineering, Business, Logistics, or a related field is a plus but not required.
• 3-5 years of relevant experience, with a minimum of 2 years in a supervisory capacity.
• Demonstrated knowledge of ERP systems and reporting.
• An open door and honest leadership style coupled with self-motivation and strategic thinking skills.
• Exceptional relationship-building skills at the group and individual level; able to gain the confidence and trust of others.
• Strong verbal and written communication, interpersonal and collaboration skills with the ability to work effectively across all levels within the organization.
• Problem solving skills; ability to assess a situation, focus on the issues, and create multiple solutions to resolve the issues.
• A confident and secure interpersonal style, which will allow the incumbent to effectively set objectives and secure results, while working effectively in a team-based environment.
• He/She must be engaging and highly driven with an ‘action’ orientation and a positive, “can-do” personal approach/bias for action.
• Proven track record of successfully training employees in productivity and safety.

Physical Demands

• Ability to sit for extended periods of time while working.
• Ability to continuously stand or walk.
• Ability to be able to climb up and down a ladder.
• Ability to manipulate small hand tools and office equipment.
• Ability to bend, squat, and lift frequently.
• Pushing and pulling objects weighing 50+ pounds.
• Must be able to lift and carry 50+ pounds.
• Constant hand, fingers, and arm use.
• Ability to bend, squat, and lift frequently.

Benefits

• 401(k) matching.
• Bereavement leave.
• Dental insurance.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Vision insurance.

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