Reconditioning Manager
Ever · Tustin, CA · 2 wk ago
On-siteManagement$100k–$140k/yrFull-time
About the Job
Role: Reconditioning Manager
Location: Irvine, CA (Onsite)
Employment Type: Full-Time
Annual Salary: $100,000 - $140,000 per year
What You'll Own
- Build and lead day-to-day reconditioning operations, consistently achieving throughput, quality, and cost objectives.
- Develop and maintain quality standards that reflect the Ever brand—not just "good enough."
- Lead, coach, and develop technicians and team leads, creating career paths and a high-performance culture.
- Create, implement, and continuously improve standard operating procedures (SOPs) as the operation scales.
- Own production planning and capacity management to meet current and future business demands.
- Drive continuous improvement through structured problem-solving and root cause analysis.
- Ensure compliance with all safety, environmental, and company policies.
- Maintain visibility into every unit within the pipeline, manage work-in-progress (WIP) limits, and ensure accurate documentation and seamless handoffs at every stage of the reconditioning process.
- Manage vendor turnaround times and proactively escalate stalled vehicles or operational blockers.
Team Development
- Build and lead structured onboarding, training, and certification programs for technicians and service advisors.
- Conduct regular one-on-one coaching sessions, providing competency-based feedback and clear development plans.
- Identify skill gaps and implement targeted coaching to improve individual and team performance.
- Create career progression opportunities that support employee retention and long-term growth.
- Coach service advisors on documentation standards, customer communication, and operational ownership.
- Foster a culture of accountability, recognition, continuous learning, and operational excellence.
Qualifications & Fit
- 5+ years of automotive service or reconditioning experience.
- 3+ years leading technicians or production teams.
- Strong understanding of used vehicle inspections, mechanical repair, cosmetic repair, detailing, and vendor management.
- Experience in high-volume dealership, auction, CarMax, Carvana, EchoPark, OEM, or EV environments preferred.
- Strong leadership, communication, and organizational skills.
- Passion for EVs and operational excellence.
- Valid driver's license with a clean driving record (21+).
Technical Skills
- Knowledge of dealership management systems and inventory software.
- Understanding of EV systems and high-voltage safety preferred.
- Ability to analyze operational KPIs and production reports.
- Ledan/Six Sigma experience is a plus.
Physical Requirements
- Stand and walk for extended periods.
- Lift up to 50 pounds.
- Work indoors and outdoors around moving vehicles and shop equipment.
- Safely operate vehicles throughout the facility.
Benefits
- Competitive salary + performance bonus
- Health, dental, and vision insurance
- PTO
- 401(k) plan
Why Ever and this Role?
- Lead one of the fastest-growing EV reconditioning operations in the U.S.
- Work with the latest EV brands and technology.
- Directly influence customer experience and vehicle quality.
- Help shape the future of automotive retail.
Equal Opportunity Employer
We encourage applicants from all backgrounds and experiences to apply.
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