Automotive Finance & Insurance (F&I) Manager

Volvo Cars Fort Myers is seeking a driven, customer-focused, and results-oriented Finance & Insurance (F&I) Manager to join our growing dealership team during an important period of expansion. With a brand-new Volvo showroom building, a growing sales team, and an expanding new and pre-owned inventory, we are building the foundation for long-term growth in the Southwest Florida market.

About the role

The ideal candidate will play a critical role in structuring deals, maximizing profitability, maintaining compliance, and delivering the premium, transparent customer experience expected from the Volvo brand. If you thrive in a fast-paced environment, excel at building customer relationships, and are motivated by performance and career growth, we invite you to become part of our team.

Responsibilities

• Assist customers in securing financing options that fit their needs and budget
• Present finance, warranty, maintenance, and protection products that enhance the ownership experience
• Structure deals to maximize profitability while maintaining strong customer satisfaction
• Submit deals to lenders and make sound credit decisions
• Negotiate financing terms and secure approvals through strong lender relationships
• Accurately desk, finalize, and close deals in accordance with dealership processes
• Partner with the sales management team to overcome objections and maximize closing opportunities
• Ensure every transaction complies with federal, state, and local regulations
• Maintain proficiency in dealership finance procedures and compliance standards
• Prepare contracts, disclosures, and delivery paperwork accurately and efficiently
• Ensure proper completion of title and registration documentation
• Maintain all required certifications and ongoing training
• Protect the dealership and customer through accurate documentation and ethical business practices
• Ensure timely funding of all contracts and closely monitor outstanding funding issues
• Audit deals after the sale to verify accuracy and identify opportunities for improvement
• Work closely with sales, accounting, and lender partners to resolve funding concerns
• Analyze performance metrics and implement best practices to improve profitability, product penetration, and efficiency
• Help develop processes that support the dealership’s continued growth and expanding sales volume
• Deliver a polished, transparent, and customer-focused finance experience
• Build trust through strong product knowledge and clear communication
• Educate customers on financing options and available protection products
• Create a smooth transition from vehicle selection through final delivery
• Represent Volvo Cars Fort Myers and Krause Auto Group with professionalism and integrity

Requirements

• Strong knowledge of automotive finance and insurance procedures
• Proven ability to structure deals for maximum profitability
• Exceptional negotiation, closing, and presentation skills
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Professional appearance and customer-first mindset
• High level of integrity and attention to detail
• Ability to perform in a fast-paced, high-volume environment
• Desire for continuous learning, improvement, and career advancement
• Previous automotive F&I experience preferred
• College Degree Preferred Or Equivalent Automotive Experience
• Knowledge of title laws and vehicle registration processes
• Experience working with lenders and securing approvals
• Ability to maintain compliance with all applicable regulations
• Valid driver’s license with an acceptable driving record

Benefits

• Free health insurance option available
• 401(k) with company match
• HSA company match contribution
• Dental and vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts, and service
• Family-owned and operated culture
• Long-term career stability

About Us

For more than 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee development, and long-term stability. We believe our employees are more than just a number. We invest in individual growth, promote from within, and recognize strong performance across every department. Krause Auto Group represents a portfolio of world-class automotive brands, including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, Lotus, and Volvo across multiple states.

At Volvo Cars Fort Myers, you will have the opportunity to join a growing operation, work inside a new state-of-the-art showroom, and help shape the future success of the dealership. This is an exciting new chapter with a brand-new showroom building, growing team, and expanding inventory, creating a unique opportunity for an experienced F&I professional to join an operation with significant potential.