Automotive Commercial Sales - Lansing, Michigan, United States

About the Role

Sells new automobiles, including cars, trucks, and vans on premises of vehicle sales to group and corporate accounts maintaining dealership gross profit, volume, and customer satisfaction standards.

Responsibilities

• Works with customer on telephone and on the sales floor and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom and on the road.
• Suggests optional equipment for customer to purchase.
• Researches availability of models and optional equipment using computer database.
• Consults with Sales Manager when necessary; never allowing a customer to walk without first consulting with a Sales Manager.
• Delivers new vehicle to customer, ensuring the customer understands the vehicle's operating features, warranty, and paperwork, laying the foundation for customer loyalty.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Remains knowledgeable of new products, features, accessories, etc.
• Attends sales meetings and training sessions as scheduled.
• Adheres to Company policies and procedures.
• Meets, or exceeds, written forecast and projection numbers.

Qualifications

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• High School Diploma or GED.
• Valid driver's license and satisfactory Motor Vehicle Report (MVR) are required.

Physical Requirements

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Regularly required to stand, talk, and hear.
• Frequently is required to walk and sit.
• Is potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

Benefits

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

This response is AI-generated, for reference only.