Automotive Business Development Representation - Lansing, Michigan, United States

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the job description. Key content: - Intro paragraph: "Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!" - The Position: description of role: "We are seeking honest and dynamic Internet Sales and Service/Business Development Representatives to manage customer leads for vehicles and drive customers to our world-class brand locations throughout Michigan. You will be trained in our lead management/sales and service approach to create a wonderful experience for our customers as you help them get connected with our sales and service team to provide them with excellent customer service. You will be responsible for receiving and responding to web based electronic inquiries (leads), working with our existing customer data base, incoming sales and service phone calls that result from prospects and customers visiting the dealership website, associated web sites and other lead sources. The Internet Sales & Service/Business Development Representative will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale or service completion. You will utilize and/or learn both traditional and Internet-specific automotive sales and service processes. As a Business Development Representative with LaFontaine, you can expect an hourly pay rate plus commission-based compensation, as well as training and a benefits package. Our comprehensive training program teaches you all about our business and our Business Development Center. We also support your career goals with long-term career options in sales, service and management; because we know our success comes from your success." - The Perks: list of benefits: "VERY Competitive CompensationEmployee Referral ProgramEmployee Discounts on Sales and ServiceBenefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)401(k) and Employer MatchHoliday Savings Program with Employer MatchPaid Time OffHoliday Pay" We need to format as list items. - Skills & Qualifications: bullet list of skills: "Must be able to build rapport with customers.Must work well in a team atmosphere.Excellent verbal, written and communication skills.High degree of integrity and professionalism.Strong work ethic demonstrated enthusiasm and an entrepreneurial spirit.Ability to organize, prioritize and multi-task efficiently.Ability to manage time effectively, work independently and be self-motivated." - Education And Experience: bullet list: "High school diploma or GED certificate preferred.One to three years related experience and/or training.Or equivalent combination of education and experience.Two years of experience in customer service (No Automotive Necessary)Proficiency with MS Office applications including Word, Excel, and Internet Explorer." - Essential Duties & Responsibilities: bullet list: "You will be responsible for receiving and responding to web based electronic inquiries (leads), working with our existing customer data base, incoming sales phone calls that result from prospects and customers visiting the dealership website, associated web sites and other lead sources. The Internet Sales/Business Development Representative will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale. You will utilize and/or learn both traditional and Internet-specific automotive sales processes. As a Business Development Representative with LaFontaine, you can expect an hourly pay rate plus commission-based compensation, as well as training and a benefits package. Our comprehensive training program teaches you all about our business and our Business Development Center. We also support your career goals with long-term career options in sales and management; because we know our success comes from your success. Execute customer communications via email, telephone, and text, in line with standards and processes.Set dealership appointments, achieve lead-to-Dealership conversion and sell products based on department standards.Enter all prospect communications, notes, records, and customer appointment data into the CRM.Maintain tracking boards showing Internet sales updated each day of the month.Prepare reports showing appointments scheduled, customer appointments kept, and customer sales based on leads received.Attend regular sales meetings for both the dealership and the eSales department." - Physical Requirements: bullet list: "Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds at times.Must be able to access and navigate each department at the organization’s facilities." - The Company: description: "Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer." We need to remove EEO boilerplate maybe but keep mission and core values? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove the line "LaFontaine Automotive Group is an equal opportunity employer." That's EEO boilerplate. Also maybe remove "TIER1" at end. We need to decide sections: We have intro paragraph maybe as "About the role" or just a paragraph before sections. Could use

About the role

then paragraph. Responsibilities: combine Essential Duties & Responsibilities maybe also include some from The Position? But we should not duplicate. We'll put Responsibilities as the essential duties. Requirements: maybe Education And Experience + Skills & Qualifications? Could separate Qualifications and Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Schedule only if present; not present. We need to avoid thin sections; but we have enough content. We must not create Pay/Schedule/Benefits unless posting actually states them. Pay: posting mentions "hourly pay rate plus commission-based compensation" and "VERY Competitive Compensation". So we can include Pay section with that detail. Benefits: we have list of benefits. Schedule: not mentioned, so omit. Now we need to ensure we don't include filler like "commensurate with experience". Not present. We need to preserve all substantive info; we must not lose details. Let's extract details: About the role: The introductory paragraph plus maybe The Position description? But The Position is more about role. Could combine. Better: About the role: The introductory paragraph (the "Are you interested..."). Responsibilities: Essential Duties & Responsibilities (the bullet list). Also maybe include some from The Position about managing leads etc. But to avoid duplication, we can keep Responsibilities as the essential duties list. Requirements: Education And Experience. Qualifications: maybe Skills & Qualifications? Actually Skills & Qualifications heading could be Skills. But we have both Skills & Qualifications and Education And Experience. Could treat Skills & Qualifications as Skills, and Education And Experience as Requirements. Thus: - About the role: intro paragraph. - Responsibilities: essential duties list. - Requirements: Education And Experience bullet list. - Skills: Skills & Qualifications bullet list. - Benefits: The Perks list. - Pay: mention hourly pay rate plus commission-based compensation, VERY Competitive Compensation. We also have The Company description; maybe could be included under About the role or a separate section like "About the company". But not in allowed headings list; but we could put under About the role? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are examples; we could add other headings like "About the company". However they said "Prefer a few substantive sections over many thin ones." Might be okay to include company info under About the role or maybe a separate "About the company". But to stay safe, we could incorporate company description into About the role section as additional paragraph. Thus About the role will have two paragraphs: intro and company overview. Now we need to format lists: each bullet as

. Ensure we preserve all details. Let's extract bullet points precisely. From Skills & Qualifications: - Must be able to build rapport with customers. - Must work well in a team atmosphere. - Excellent verbal, written and communication skills. - High degree of integrity and professionalism. - Strong work ethic demonstrated enthusiasm and an entrepreneurial spirit. - Ability to organize, prioritize and multi-task efficiently. - Ability to manage time effectively, work independently and be self-motivated. From Education And Experience: - High school diploma or GED certificate preferred. - One to three years related experience and/or training. - Or equivalent combination of education and experience. - Two years of experience in customer service (No Automotive Necessary) - Proficiency with MS Office applications including Word, Excel, and Internet Explorer. From Essential Duties & Responsibilities (we need to break into bullet points; the paragraph is long but we can split by sentences). Let's list: - You will be responsible for receiving and responding to web based electronic inquiries (leads), working with our existing customer data base, incoming sales phone calls that result from prospects and customers visiting the dealership website, associated web sites and other lead sources. - The Internet Sales/Business Development Representative will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale. - You will utilize and/or learn both traditional and Internet-specific automotive sales processes. - As a Business Development Representative with LaFontaine, you can expect an hourly pay rate plus commission-based compensation, as well as training and a benefits package. - Our comprehensive training program teaches you all about our business and our Business Development Center. - We also support your career goals with long-term career options in sales and management; because we know our success comes from your success. - Execute customer communications via email, telephone, and text, in line with standards and processes. - Set dealership appointments, achieve lead-to-Dealership conversion and sell products based on department standards. - Enter all prospect communications, notes, records, and customer appointment data into the CRM. - Maintain tracking boards showing Internet sales updated each day of the month