Automotive Business Development Representative

About the role

Fred Beans Automotive is hiring for a Business Development Representative at our Ford store in Doylestown, PA. As a family-owned business with over 50 years of success, we’re committed to supporting our employees, promoting from within, and providing ample opportunities for growth in a team-oriented environment.

Responsibilities

• Provide customer service and support to existing and prospective customers via internet, phone, email, and text.
• Qualify inbound leads as sales opportunities and respond to all inquiries in a timely manner.
• Assist retail and commercial sales teams with scheduling appointments and follow-up.
• Build rapport and nurture relationships with existing and prospective customers.
• Address customer concerns and escalate as appropriate.
• Manage and maintain electronic records using various technologies, including CRM and Microsoft tools.
• Maintain working knowledge of dealership products, services, procedures, and policies.
• Additional responsibilities as assigned.

Requirements

• Associate's degree preferred — can be substituted for a high school diploma and 3 years of relevant experience.
• One year of relevant experience preferred (call center, sales, automotive, BDC).

Skills

• Strong communication (written and oral).
• Social/interpersonal communication.
• Adaptability and quick thinking.
• Basic computer skills.
• Problem-solving and critical thinking.
• Active listening.
• Resourcefulness.
• Team-player and collaborative mindset.
• Self-motivated.

Benefits

• Comprehensive health, dental, and vision insurance for you and your family.
• Life and disability insurance for peace of mind.
• Bereavement leave for support during challenging times.
• Pet insurance — because furry family members matter too.
• 401(k) with company match to plan for your future.
• Paid parental leave for life’s biggest milestones.
• Generous vacation and personal time for rest and recharging.
• Volunteer time off to give back to the community.
• Company-paid holidays to spend time with loved ones.
• Employee savings plan for financial planning.
• Employee referral bonuses for bringing talented people to our team.
• Long-term job security with over 50 years in business and continuous growth.
• Healthy living program to support physical, mental, and financial well-being.
• Discounts on vehicle purchases, parts, and services.
• Membership to our AutoRewards program, saving you money at over 150 vendors.

Schedule

Convenient hours Monday through Saturday — no Sundays. Part-time positions offer flexible days and times for those seeking work-life balance.