Automotive Business Development Representative
Krause Auto Group · Kennesaw, GA · 1 mo ago
Business DevelopmentFull-time
Why You’ll Love It Here
- Fast-paced, team-oriented environment
- Career advancement opportunities—we promote from within
- Great opportunity to grow into sales or management roles
- Family-owned and operated culture
- Long-term career stability
- Employee discounts on vehicles, parts & service
- Paid training and ongoing support
Benefits
- Free health insurance option available
- 401(k) with company match
- HSA company contributions
- Dental & vision insurance available
- Paid vacation, PTO, and holidays
- Employee discounts on products and services
- Supportive leadership and team environment
What You’ll Do
- Answer inbound customer calls, internet inquiries, and live chat requests
- Schedule and confirm sales appointments for the dealership team
- Respond quickly and professionally using phone, email, text, and CRM communication tools
- Provide customers with initial vehicle and dealership information
- Assist customers with basic financing information and next steps
- Follow up consistently with leads that are not yet ready to purchase or missed appointments
- Maintain accurate customer records and daily activity within the CRM system
- Work closely with sales teams and dealership leadership to improve customer experience and appointment success
- Participate in team meetings, training, and process improvement sessions
What You Bring
- Previous customer service, call center, retail, hospitality, or sales experience preferred
- Strong communication and relationship-building skills
- Positive attitude and team-oriented mindset
- Professional, friendly, and confident demeanor
- Comfortable working with computers, CRM systems, email, and texting platforms
- Ability to multitask and stay organized in a fast-paced environment
- Strong work ethic and willingness to learn and grow
- Valid driver’s license
- High school diploma or equivalent preferred
Why Krause Auto Group?
- Over 30 years of automotive success
- Family-owned and operated organization
- Promote-from-within culture with real career advancement opportunities
- Leadership team committed to employee development and success
- Opportunity to grow with some of the most recognized automotive brands in the world
Perfect For Candidates With Backgrounds In
- Customer service
- Hospitality
- Retail sales
- Call centers
- Appointment setting
- Banking or phone support roles
- Automotive sales support