Automotive Business Development Representative
About the role
Vaden Automotive is looking for motivated Business Development Representatives (BDRs) to join our team. In this role, you will respond to internet, phone, and live chat inquiries using a guided script to provide information on vehicle pricing and availability. Your primary goal is to set appointments for potential customers to visit the dealership and meet with our sales team. Enjoy working in our fun, fast-paced Business Development Center, where we appreciate our team and invest in their success. Vaden Automotive is a family-owned organization with dealerships across the Southeast. For over 50 years, we've proudly served thousands of customers and actively supported charitable organizations and our local communities.
Responsibilities
- Respond to internet, phone, and live chat inquiries using a guided script
- Provide accurate and professional answers about vehicle pricing and availability
- Identify customer needs and respond in a friendly and helpful manner
- Schedule multiple customer appointments daily with the dealership sales team
- Follow up with leads who are not yet ready to schedule an appointment
Requirements
- Automotive BDC experience is a plus, but not required we train for success
- Call center or customer service background is helpful
- Strong communication and customer service skills
- Positive, upbeat attitude with motivation to succeed
- Energetic, team-oriented, and thrives in a fast-paced environment
- Ability to multitask, follow directions, and remain adaptable
- Strong work ethic and professional appearance
- High school diploma or equivalent (required)
- Strong communication skills and required use of Microsoft Teams, Microsoft Outlook, and cellular phone communication
- Business development experience: 1 year (preferred)
- Automotive sales experience: 1 year (preferred)
- Customer service experience: 3 years (required)
Benefits
- Excellent income potential
- Ongoing, hands-on training
- Health, dental, and vision insurance
- Supplemental insurance: accident, disability, life, critical illness, and cancer wellness
- 401(k) investment plan
- Paid vacation and holidays
- Employee discounts on vehicles and service
- Tuition reimbursement
- Career advancement opportunities
- We're committed to growing your career and providing opportunities for advancement in a supportive, high-energy environment.
Schedule
5-day work week and closed on Sundays.