Automobile Salesperson - New and Used Vehicles

Job Responsibilities

• Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Job Duties

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payment; delivering automobile.
• Provides sales management information by completing reports.

Skills and Qualifications

• Meeting Sales Goals
• Motivation for Sales
• Selling to Customer Needs
• Financial Skills
• Documentation Skills
• Scheduling
• Telephone Skills
• Listening
• Verbal Communication
• Customer Focus
• Job Knowledge