Automation Product Specialist

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Operating through eight regions, Rexel USA serves the market under banner names including Rexel, Rexel Automation, Gexpro, Mayer, Talley, and Platt Electric Supply. With an online store and a network of over 460 warehouse storefront locations nationwide, Rexel USA delivers comprehensive distribution solutions.

About the Role

The Automation Product Specialist supports outside sales by driving sales of automation products and solutions to customers. This role focuses on understanding product features and benefits, providing technical expertise, and addressing customer inquiries to build strong relationships and recommend suitable solutions.

Responsibilities

• Meet or exceed sales goals for assigned technology offerings.
• Lead and support sales efforts with key targets, customers, and opportunities in the assigned product area or region.
• Provide technical support to internal and external customers via on-site visits, phone, and email, including troubleshooting, product selection, and technical documentation.
• Establish and maintain relationships with sales teams and customers to identify sales potential.
• Collaborate with sales to develop joint strategies and activities.
• Provide expert knowledge to sales and branch teams to facilitate quoting, order entry, and expediting.
• Create and deliver technical and commercial training for internal and external customers.
• Demonstrate products to customers and provide oral or written quotations, proposals, or estimates.
• Acquire, use, and continuously develop personal technical knowledge.
• Guide prospective customers through the sales cycle to project completion.
• Prepare for sales calls, customer events, and other engagements.
• Work with purchasing to manage inventory of high-tech products and address potential obsolescence.
• Perform other duties as assigned.

Requirements

• 5+ years of experience in the electrical distribution industry or a related field.
• Valid driver’s license.
• High school diploma or GED (required).
• Bachelor’s degree (preferred).

Skills

• Intermediate to advanced computer skills, particularly with Excel, Outlook, and Word.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, blueprints, and regulations.
• Strong written communication skills for reports, business correspondence, and procedure manuals.
• Effective presentation skills for small groups, including managers, clients, and customers.
• Strong interpersonal skills, including tact, courtesy, and a positive attitude toward customers and coworkers.
• Ability to develop and deliver specialized instruction on high-tech equipment.

Physical Demands

• Sit: Frequently (21% to 50% of the time).
• Walk: Frequently (21% to 50% of the time) inside and outside the office or work location.
• Use hands to finger, handle, or feel: Constantly (at least 51% of the time) for operating computers and office machinery.
• Stoop, kneel, crouch, or crawl: Occasionally (up to 20% of the time) for tasks such as stocking shelves or maintaining equipment.
• Climb or balance: Occasionally (up to 20% of the time) using ladders, forklifts, or other warehouse equipment.
• Talk, hear, taste, smell: Constantly (at least 51% of the time) for communication and detecting hazardous conditions.
• Lift up to 10 pounds: Occasionally (up to 20% of the time).

Working Environment

• Exposure to unpleasant or disagreeable physical environments, such as high noise levels or extreme temperatures: Occasionally (up to 20% of the time).
• Travel to offsite locations: Frequently (21% to 50% of the time).

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401K with employer match.
• Paid vacation and sick time.
• Paid company holidays plus flexible personal days per year.
• Tuition reimbursement.
• Health and wellness programs.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• Commuter transit benefits.
• Optional insurance, including pet insurance, legal assistance, critical illness, home, and auto insurance.
• Employee discount programs.
• Professional training and development programs.
• Career advancement opportunities, with a focus on promoting from within.