Automation Analyst
Loudoun County Parks, Recreation & Community Services (PRCS) is dedicated to connecting all communities through exceptional people, parks, and programs. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime.
About the role
Loudoun County's Department of Parks, Recreation, and Community Services (PRCS) is seeking qualified candidates for the Automation Analyst position. Under general supervision, this role aids in the configuration, support, and upkeep of enterprise applications managed by the County's Information Technology (IT) Department and utilized by PRCS. Responsibilities include software support, diagnosing and assessing software, managing forms, overseeing software contracts and subscriptions, and conveying technical concepts to staff clearly. The position applies structured programming techniques to fulfill user information and automation demands, troubleshoots problems, gathers requirements, creates enhancements, performs testing, ensures quality, documents activities, and communicates system status to business customers.
Work location: PRCS, 742 Miller Drive SE, Leesburg, VA.
Responsibilities
- Assist with needs assessments for various automation processes and software projects.
- Support and assist in PRCS IT project management and software research and evaluation.
- Manage software renewals, new contract requests, and submissions for County Department of Technology Security reviews.
- Maintain PRCS IT policies.
- Write and update process documents and application instructions.
- Update and maintain automated forms and workflow processes as changes occur.
- Assist with automation implementation, testing, training, and feedback.
- Carry out additional critical job responsibilities specific to the role and departmental assignment.
Requirements
- Bachelor's degree in Computer Science or a related field (e.g., Information Systems) and one (1) year of related experience; or an equivalent combination of education and experience.
- Valid driver’s license and a good driving record (annual evaluations may be performed).
Preferred Qualifications
- Experience with software implementation, process workflows, and an understanding of government software procurement.
Job Contingencies
- Successful candidates will undergo criminal, fingerprint, credit, and DMV background checks.