Automated Logic- Field Service Supervisor- Virginia

About the Role

As a Field Service Supervisor at Automated Logic, a Carrier company, you will be the expert voice on‑site, providing deep technical expertise in field service work. You will lead a team of Field Engineers, manage and train direct reports, mentor new hires, and coordinate resources to ensure timely, on‑budget completion of new‑construction projects.

Key Responsibilities

• Communication and Documentation: Provide necessary documentation and communication to customers, sub‑contractors, and ALC Department Management. Follow up on daily log collection in Cora PPM and ensure timely delivery to New Construction Administration and Project Managers. Represent Automated Logic professionally in meetings, prepare answers to anticipated questions, and include appropriate backup personnel. Lead, document, and participate in yearly and semi‑yearly performance reviews. Communicate with Engineering, graphics developers, and programmers to provide feedback on quality, accuracy, and standards development.
• Budget Management: Thoroughly understand project budgets for negotiated projects. Continuously monitor work performed by Field Engineers to ensure quality control, provide feedback on performance, budgets, and quality, and escalate personnel concerns. Attend turnover, pre‑bid, and other important meetings.
• Project Planning and Scheduling: Collaborate with Project Managers to maximize project execution by coordinating task assignments in Cora PPM. Participate in monthly meetings with Project Managers and Branch Operations Managers to assign resources. Provide input on resource needs, coordinate schedules with electrical subcontractors and other trades, and maintain continuous communication with Field Engineers, Project Managers, customers, and other trades.
• Technical Competencies: Become proficient in all necessary ALC programming and graphical work for assigned projects. Provide technical assistance as needed and utilize other Field Engineers to meet project schedules when workload dictates.
• Leadership & Team Play: Help develop and improve company standards. Develop mentoring plans and continuously train new and current Field Engineers. Participate in peer reviews, turnover meetings, post‑mortem meetings, and close‑out meetings. Assist in developing training and mentoring plans and conduct interviews with potential candidates.
• Personal Development: Attend seminars, enroll in self‑study courses, and undertake other self‑improvement measures to maintain proficiency and improve job performance.

Qualifications

• Basic Qualifications:
  • High School Diploma or GED
  • 3+ years of experience in HVAC, construction, or building automation and controls industry
  • 1+ years of experience with Microsoft Office Suite, proficient in Microsoft Excel
  • Clean and valid driver’s license
  • Ability to climb ladders or use lift equipment >8 feet and lift items up to 50 lb
  • Ability to travel regionally with occasional overnight stays
• Preferred Qualifications:
  • Bachelor’s degree or 5+ years of relevant experience
  • Experience handling multiple simultaneous challenges across disciplines
  • Field experience with installation and operation of Automated Logic Controls and ability to navigate third‑party control systems and integrations
  • Experience with Automated Logic software: WebCTRL®, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision
  • Strong team player who prioritizes the customer’s best interests

Benefits

• Health & wellness benefits from day one (Medical, Dental, Vision, wellness incentives)
• Retirement benefits including 401(k)
• Paid time off: up to 15 vacation days, 5 sick days, 5 personal leave days, 13 holidays, plus birth, adoption, parental, family & medical, bereavement, jury duty, and military leave
• Disability coverage: short‑term and long‑term
• Life Insurance and Accidental Death & Dismemberment coverage
• Tax‑advantaged accounts: Health Savings Account, Health Care Spending Account, Dependent Care Spending Account
• Tuition assistance
• Fleet vehicle eligibility with personal use allowance
• Professional development: training programs, certifications, continuing education in BAS technologies and leadership
• Career pathways and leadership opportunities, including mentorship of junior staff
• Recognition programs that celebrate contributions
• Stability and respect: many managers have 10–20 years of tenure
• Freedom to execute projects, make field calls, and collaborate with engineers and project managers
• Continuous learning access to advanced training in WebCTRL®, networking, integration, and system analytics
• Work‑life balance: leadership that respects family time and a supportive team culture

Pay Range

The annual salary for this position is between $64,500.00 and $129,500.00, depending on skills, education, experience, and other qualifications. This range complies with applicable minimum wage laws.