Auto Verifications Specialist

In the Role

• Review and verify customer and loan documentation for accuracy and compliance
• Resolve missing information by communicating with customers, dealerships, and internal partners
• Research and resolve documentation discrepancies
• Utilize internal systems to accurately process and maintain information
• Deliver excellent service while collaborating with team members and business partners

Requirements

• High school diploma or GED
• 1 year of customer service experience
• Strong attention to detail, communication and organizational skills
• Customer-focused with an investigative mindset and commitment to accuracy
• Technical aptitude and ability to work effectively in a team environment
• Working knowledge of Microsoft Office Suite, including Excel and Word

Preferred

• Experience in financial services, lending, automotive or document review
• Experience working in a fast-paced environment with multiple priorities

Location

On site in Tempe, AZ

Schedule

Hours of operation are Monday-Saturday 6a-8p AZ time (7a-9p Daylight Savings time). The schedule is 40 hours per week within hours of operation, which includes every other Saturday.

About the Company

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Benefits

• Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)