Verifications Specialist
About Our Client
The organization operates in the software and trust and safety industry, providing technology solutions that help businesses strengthen background screening, credential verification, certification, and training processes. Its platform supports organizations across the Internet Economy by improving compliance, data accuracy, and operational efficiency while helping protect businesses and their people.
About the Opportunity
The Verifications Specialist is an entry-level individual contributor responsible for processing background checks and verifying applicant information and credentials. This role ensures accurate handling of confidential data across multiple systems while following established compliance and quality standards. The position offers opportunities to develop operational expertise and grow within a technology-driven organization.
Responsibilities
- Review and verify information submitted for background screenings with a high level of accuracy, quality, and productivity.
- Process verification requests and research information using multiple computer systems and data sources.
- Handle confidential and sensitive information in accordance with privacy, security, and compliance requirements.
- Review business, technical, and governmental documents and apply critical thinking to identify and validate relevant information.
- Maintain accurate records and follow established procedures for background screening and verification activities.
- Meet assigned productivity, quality, and performance objectives.
- Communicate effectively and complete necessary follow-up to resolve verification issues.
- Adapt to changing processes, priorities, and business requirements in a fast-paced environment.
- Perform other duties as assigned to support business operations.
Requirements
- Must be based in the United States.
- High school diploma or GED required.
- At least 1 year of individual contributor experience, preferably in operations, customer support, or a related environment.
- Ability to work effectively in a fast-paced and continuously changing environment.
- Strong ability to manage competing priorities while maintaining accuracy and focus.
- Proficiency in using multiple computer systems and applications; experience with TazWorks or similar platforms is a plus.
- Ability to read, analyze, and interpret business, technical, and governmental documents.
- Strong critical-thinking, communication, and follow-up skills.
- Exceptional attention to detail and commitment to data accuracy.
- Background screening industry experience is a plus, particularly experience with court calling/records, disputes, or Consumer Reporting Agencies (CRAs).
- At least 1 year of college coursework preferred but not required.
- Willingness to work occasional overtime as business needs require.
Pay
Wage is negotiable based on industry experience, qualifications, and other relevant factors.