Auto Insurance Claims Manager

1. About Our Client:The organization is a nonstandard auto insurance provider operating in several states including Illinois, Indiana, Pennsylvania, Tennessee, Texas, and Ohio. It focuses on delivering customer care and empowering its employees, maintaining a strong reputation with an A+ Superior rating from A.M. Best and over a decade of consistent profitable growth. 2. About the Opportunity:The Auto Insurance Claims Manager will lead the claims department to enhance efficiency, control costs, and deliver exceptional service. This role is critical for managing claims operations, ensuring regulatory compliance, driving team performance, and improving processes to support the organization''s continued success. 3. Responsibilities:Manage and motivate claims staff to meet workflow and service level goalsDevelop strategies to reduce loss costs and improve claim processing efficiencySet and monitor performance indicatorsEnsure regulatory compliance and minimize complaintsOversee, evaluate, and authorize claims, especially high priority casesCoach adjusters to meet service objectives and regulatory standardsNegotiate claims to achieve favorable outcomes and control expensesFoster collaboration within the Claims DepartmentIdentify opportunities for continuous process improvement 4. Requirements:Bachelor’s degree or higherMinimum 3 years of claims management experienceExperience with Indiana and/or Pennsylvania claims preferred; Illinois, Tennessee, or Texas experience a plusBackground in nonstandard auto insurance beneficialStrong customer service and fast-track claim processing skillsSkilled in negotiation with attorneys and pro se litigantsExcellent written and verbal communicationProficient in technology and coverage/liability analysisHigh responsibility, problem-solving, and organizational abilitiesBilingual Spanish preferred 5. Pay Range and Compensation Package:Competitive salary rewarding expertise and experience 6. Benefits & Perks:401(k) plan with up to a 6% company matchChoice of Blue Cross Blue Shield PPO, HMO, or HSA health insurance plansDental and vision coverageAccess to telemedicine servicesMonday through Friday work schedule, 8 am to 5 pm CSTAt least 6 paid holidaysPaid time off for vacation, personal, or sick timeSeparate personal days for sickness, family needs, or appointmentsPaid training, state licensing reimbursement, and advancement opportunitiesEmployee recognition and inclusive cultural events Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.