Auto Claims Adjuster Trainee

Recruitment began on July 13, 2026 and the job listing expires on August 13, 2026.

About the role

This entry-level position requires no previous full-time work experience. Qualified candidates will be enrolled into Safety’s formal training program where they will learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders.

Responsibilities

• Sets up first notice of losses (FNOL) using Safety’s proprietary software programs
• Interprets coverage and identifies potential coverage defenses
• Gathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damages
• Becomes proficient in using various software and database programs
• Applies Massachusetts Standards of Fault to determine liability
• Identifies all subrogation opportunities
• Fosters and maintains a collaborative business relationship with our agency partners
• Delivers first class claims service to Safety’s valued customers

Requirements

• College degree required
• Superior organizational skills and attention to detail
• Customer service experience desired
• Excellent communications skills
• Ability to work cooperatively within a team environment

Benefits

• 3 weeks accrued paid time off + paid holidays each year
• Health insurance (medical, dental, vision)
• Annual 401(k) Employer Contribution (up to 8% of your base salary)
• 100% tuition reimbursement
• Free on-site fitness center
• Complimentary coffee and breakfast service
• Hybrid work schedules
• Working Advantage Discount Program
• Employee Assistance Program

Schedule

• 37.5-hour workweek
• Hybrid work options
• Flexible schedules

Location

Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.