Auto Body Shop Manager

About the role

Must be able to manage a fast-paced shop. Communicate with customers on parts status, establish long-term and short-term goals, write estimates for multiple insurance companies, quality inspect vehicles after repairs, assign repair work to technicians, supervise workflow, hold daily meetings, schedule sublet work, create and follow a daily work schedule, manage internal billing and invoicing, prepare and submit weekly progress reports, and manage 401(k), dental, health, life insurance, and supplemental pay types including commission.

Responsibilities

• Communicate with customer on parts status
• Establish long-term and short-term goals to ensure shop success
• Write estimates for multiple insurance companies
• Quality inspect vehicles following repairs to verify proper work was done
• Assign repair work to technicians and supervise workflow to complete vehicle repairs within specific target dates
• Hold daily meetings
• Schedule all sublet work in a timely manner
• Create and follow a daily work schedule
• Create weekly/monthly pre-scheduled appointments
• Manage the internal billing and invoicing of repair orders in the system
• Prepare and submit weekly progress to upper management

Requirements

• 2 year hands-on body shop management experience
• Ability to effectively multi-task
• Excellent organizational skills
• Excellent customer service skills
• A good problem-solving attitude
• Spanish language is a plus

Job Type

Full-time

Pay

Starting at $70,000 per year with commission

Schedule

One location in West Springfield, MA