Body Shop Manager

Les Stumpf Ford – Appleton, WI

About the role

Join a team that values work-life balance with consistent hours and a supportive environment. Les Stumpf Ford has been trusted in the community for over 100 years and is seeking a Body Shop Manager to oversee day-to-day operations in a clean, organized, and low-stress shop.

Responsibilities

• Manage day-to-day body shop operations and workflow
• Schedule and assign repair work to technicians
• Monitor repair quality, cycle time, and productivity
• Provide excellent customer service and communicate repair updates
• Prepare and review estimates and supplements
• Work closely with insurance adjusters and vendors
• Maintain proper inventory and order necessary parts and materials
• Ensure compliance with safety regulations and company policies
• Recruit, train, coach, and evaluate body shop staff
• Monitor department profitability, labor sales, and expenses
• Handle customer concerns professionally and efficiently
• Maintain a clean, organized, and safe work environment
• Assist in developing marketing and customer retention strategies

Requirements

• Previous experience in collision repair and body shop management preferred
• Strong leadership and team management skills
• Knowledge of estimating systems and repair procedures
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced environment
• Familiarity with insurance claims processes
• Valid driver’s license with acceptable driving record
• I-CAR or ASE certifications are a plus
• Strong organizational and problem-solving skills
• Ability to motivate and lead a team
• Detail-oriented with a focus on quality control
• Proficient with computers and shop management software
• Strong understanding of repair timelines and efficiency

Pay

$60,000–$90,000 salary plus a $5,000 sign-on bonus.

Schedule

Monday–Friday, no nights, no weekends, no holidays.

Benefits

• Health, dental, and vision insurance
• 401(k) with match and profit sharing
• Paid time off
• Employee discounts
• Employee Assistance Program
• Training and advancement opportunities