Authorizations Coordinator

About Us

As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.

Why Join Us

Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion in orthopaedics. As Michigan’s largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.

Responsibilities

• Obtain prior authorization from patients’ insurance companies for advanced imaging (MRIs, CTs, Bone Scans, Ultrasounds, EMGs, etc.) and pain management procedures.
• Maintain contact with insurance companies to verify case status and keep patients and rendering facilities updated when required.
• Notify physicians, patients, and rendering facilities when services are not approved, and understand the process and protocols for appealing precertification decisions.
• Keep documentation of phone calls including contact names, phone numbers, and reference numbers.
• Take messages and transfer calls to appropriate departments when necessary.
• Schedule legal meetings, depositions, and trial appearances for providers.
• Understand subpoenas and qualified protective orders.
• Coordinate the scheduling of Independent Medical Evaluations (IMEs) and Expert Reviews.
• Prepare and send invoices with accuracy.
• Reconcile payments and ensure that all balances due are accounted for and properly posted.
• Work well with and respond promptly to requests by Physicians, Mid-levels, and other office staff.

Requirements

• High school diploma or general education degree (GED).

Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Knowledge of Outlook and Microsoft Word Processing software.
• Must be able to talk or hear, stand, walk, sit, and type.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.