Austin 14 (Hwy 183/Whitestone) RX Tech - Pharmacy Tech - Full time

Responsibilities

Job Summary: As an H‑E‑B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.

• Role model and provide superior customer service; promote “Greet, Ask & Thank” and H‑E‑B telephone strategies.
• Manage exception station and resolve third‑party issues.
• Receive and process written prescriptions using RxEVO, verify patient information, process third‑party prescriptions, and manage adjudication review.
• Coordinate Rx screening events, flu‑shot scheduling, immunization scheduling, and other professional services activities.
• Maintain H‑E‑B Rx screener status and participate in screening events.
• Assist with pharmacy‑operations tasks such as recall response, off‑site record storage, DSD reconciliation, out‑of‑date/dead‑stock returns, and department communications.
• Order and manage inventory; process invoices daily; review warehouse and DSD orders; check deliveries for accuracy and resolve discrepancies.
• Maintain automated prescription processing equipment (e.g., Kirby Lester, ScriptPro), including calibration, maintenance, stocking, and report execution.
• Apply computer troubleshooting and prescription‑application overview; process RxIMS reports (count compliance, no‑location inventory, order overrides, etc.).
• Perform prescription assembly, hand‑count controlled medications, measure liquids, reconstitute antibiotics, and verify/label prescriptions using a 7‑point check.
• Ensure privacy and confidentiality of PHI in accordance with HIPAA and follow proper prescription‑delivery procedures.
• Follow Central Fill check‑in procedures and support Pharmacy Partner compliance with ORT, 5‑S, and Pharmacy Standards.
• Ensure proper return‑to‑stock procedures and maintain organized pharmacy shelves.
• Support Pharmacy Manager with facility and office maintenance, ensuring 5‑S compliance.
• Perform other assigned duties as needed.

Qualifications & Requirements

• Age Requirement: 18 years or older.
• Work Experience: 3 + years pharmacy experience preferred; 1 + year as an active retail Certified Pharmacy Technician.
• Education: High school diploma, GED, or equivalent.
• Licenses/Certifications: Active Texas registration as a Certified Pharmacy Technician (CPhT); maintain certification with 20 hours CE every 2 years and recertify 60 days prior to expiration; H‑E‑B Pharmacy Technician RxEVO certification; completion of required training (e.g., H‑E‑B Screener, Advanced Cash Register, HIPAA, FWA, MethGuard, Diversity, orientation, Pharm Tech and PCR modules).
• Knowledge/Skills/Abilities:
  • Working knowledge of pharmacy management tasks and H‑E‑B RxEVO system.
  • Understanding of H‑E‑B Pharmacy Standard Operating Procedures.
  • Advanced communication and telephone etiquette.
  • Intermediate computer skills (MS Office, Windows, RxEVO, RxIMS, PartnerNet, Workforce Manager).
  • Mathematical skills for calculations and measurements.
  • Ability to manage multiple priorities, shift focus, and maintain composure in high‑stress situations.
  • Self‑starter with ability to work with minimal supervision.
  • Team‑oriented mindset and openness to cross‑training.
• Physical Demands & Working Conditions:
  • Fast‑paced retail/office environment; rotating shifts including nights and weekends.
  • Standing for extended periods (up to 12 hours).
  • Regularly lift 30 lb or more.
  • Repetitive hand/finger motions requiring dexterity.
  • Vision requirements: close vision and color vision.

Schedule

Rotating shifts to meet business needs, including nights and weekends.