Augmentative and Alternative Communication Specialist

JOB PURPOSE

The Augmentative and Alternative Communication Specialist (AAC Specialist) is responsible for contributing to business growth by increasing awareness, developing networks, providing information on multiple product solutions to potential clients. Additionally, the AAC Specialist assists customers in the selection and funding of speech generating devices that best meet their needs.

KEY RESPONSIBILITIES

• Develops leads by researching possible resources to attain market growth.
• Sustains territory management through account maintenance, participates in clinical and educational support, and coordinates internal/external resources to increase customer value.
• Assists in identifying alternative methods of communication for clients with disabilities and supports the Speech and Language Pathologist in implementing strategies.
• Counsels clients to determine the most appropriate AAC solution(s) for them by utilizing speech devices and AAC software knowledge.
• Prepares and offers presentations/in-services demonstrating the benefits of our products to key referral groups.
• Educates and assists Speech and Language Pathologists (SLPs), therapists, educators, and clients on the funding process and third-party payer requirements.
• Collaborates with the funding team on prior authorization and case submissions to expedite the claim process.
• Stays abreast of industry trends and participates in professional organizations within the AAC industry to enhance sales opportunities.
• Performs other related duties as assigned.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor’s degree required.
• A minimum of 2 years working in a setting directly related to augmentative alternative communication and/or assistive technology preferred.
• A minimum of 2 years of clinical market development or background in speech language pathology special education with specialty in AAC and/or sales preferred.
• Great skills in preparing and providing training and presentations to various audiences.
• Proficient in MS Office Word, Excel, PowerPoint and Outlook.
• Ability to travel within the assigned territory as needed.
• Ability to remain focused while handling multiple tasks, responsibilities and projects.

PHYSICAL REQUIREMENTS

• Ability to meet essential functions of the position with reasonable accommodations as necessary.
• Ability to lift up to 40 lbs. at times.
• Ability to work overtime as needed.