Audio Visual Technology Student Assistant

About the role

Audio Visual Technology Student Assistant position in the Information Technology department at NC State University, Raleigh, NC. This student role provides hands‑on experience with audiovisual equipment, basic network and PC troubleshooting, client communication, and event support.

Responsibilities

• AV Support and Troubleshooting: Assist users in connecting and configuring laptops and other AV devices primarily in group study rooms and conference rooms; troubleshoot and resolve technical issues related to the equipment found in those spaces; regularly inspect group study rooms for common issues to ensure long‑term functionality.
• Surplus Assistance: Assist the surplus coordinator with inventory management via regular checks of AV closets and assisting with equipment organization; provide support during surplus equipment disposal; may require light manual labor such as moving boxes and putting AV equipment onto pallets.
• Event Support: Collaborate with event organizers to understand their audio‑visual requirements and provide guidance on equipment selection and setup; assist with the operation of AV equipment during events, ensuring optimal sound and visual quality; act as a point of contact for event presenters and speakers, offering technical assistance as needed; some events may be scheduled after hours (post 5 pm) and schedules can be modified to accommodate after‑hours support needs.

Requirements

• Must be actively enrolled at NC State.
• Must be able to lift at least 35 pounds.

Skills

• Broad knowledge of audiovisual technology.
• Basic network and PC troubleshooting.
• Client communication in‑person and over email.
• Ability to work collaboratively in a team environment.
• Willingness to learn and take advantage of mentorship opportunities.

Benefits

• Health Insurance for Temporary Employees.
• Opportunity to enhance your career with LEAD courses.
• Free admission to non‑revenue generating sporting events.
• Work‑life balance resources including childcare discounts, Wellness & Recreation Membership, and wellness programs aimed at building a thriving Wolfpack community.
• Eligibility for perks is based on part‑time or full‑time employment status.

Pay

$13 per hour.

Schedule

Approximately 20 hours per week, between 9 AM and 5 PM.