Audio Visual Technician - IT

About the Role

Under the direction of the Supervisor, Audio Visual - IT, the Audio Visual Technician - IT provides in-depth technical design, installation and support for all audio visual (A/V) systems. This role provides training and ongoing support to end users and manages the day to day enterprise requests.

Essential Duties and Responsibilities

• Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors.
• Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors.
• Transports, set-ups, removes and operates A/V equipment for onsite meetings and events.
• Operates digital signage and audio software to meet enterprise requirements around music genres, volume and input/outputs.
• Provides technical support for personal computer (PC) and peripheral devices, as needed.
• Supports Audio and video streaming platforms to ensure correct content is being delivered to the appropriate areas.
• Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
• Performs onsite and remote testing for the Yaamava' Resort & Casino and all Tribal locations.
• Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time.
• Performs other duties as assigned to support the efficient operation of the department.

Education and Experience

• High School Diploma or GED is required.
• Minimum two (2) years of audio-visual related experience, which includes working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.

Knowledge, Skills and Abilities

• Experience working with digital signage software such as Industry Weapon, Crestron, Orange Door, and SpinetiX is preferred.
• General technical aptitude in audio visual technology, computers or networking.
• Requires knowledge of network hardware and software.
• Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
• Ability to create a positive and professional business relationship with internal and external clients.
• Intermediate to Advanced proficiency in Microsoft Word, Excel and Outlook is essential.
• Ability to work any assigned shift (day/swing/graveyard).

Licenses, Certifications and Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• As a condition of employment and shift rotations, candidates and incumbents may be required to pass pre- and post-employment screening including Live-Scan, background, drug testing, and tuberculosis (TB) testing.
• Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

Physical Requirements and Working Conditions

• Primary work environment is in a climate-controlled office setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

This response is AI-generated, for reference only.