Audio Visual Tech

Audio Visual Technician

The team at Margaritaville Lake Resort is seeking an audio visual technician with the right skills to support the department’s goal to provide seamless technical resources and support for a wide variety of events and functions.

Job Type: Full Time

Pay: $16.00 per hour

Age Requirement: Must be at least 18 years of age

Reports to: Audio Visual Manager

• This is an A.M. shift
• Have an extensive knowledge of audio/visual equipment to include sound and data projectors, as well as computers, internet and lighting.
• Ensure that details are followed from the banquet event order (BEO).
• Provide guests with the finest quality of service at all times and in a warm and friendly manner.
• Ensure all AV areas are maintained in a clean, organized and safe condition.
• Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and all equipment is stored in the designated area.
• Take ownership of all guest compliments or complaints, and relay same to management.
• Submit maintenance requests to the AV Manager/Director of Catering Operations.
• Meet with function group leader to determine last minute changes and discuss various setup arrangements.
• Assist staff with room set ups and clean up when necessary.
• Maintain Driftwood and Margaritaville standards of food, beverage, and quality guest service.
• Ensure guest satisfaction by delivery of an exceptional product.
• Attend required meetings.
• Must have radio system with ear piece at all times.

About the Role

Margaritaville Lake Resort is a resort with 494 rooms located on 420 scenic acres in Osage Beach, MO. The resort offers a variety of activities including golf, water sports, dining, spa services, and more.

Responsibilities

• Set up, support, and trouble shoot a variety of audio visual resources for a variety of events.
• Ensure all AV areas are maintained in a clean, organized and safe condition.
• Clear and securely lock banquet rooms at the close of a function and at the end of the workday.
• Take ownership of all guest compliments or complaints, and relay same to management.
• Submit maintenance requests to the AV Manager/Director of Catering Operations.
• Meet with function group leader to determine last minute changes and discuss various setup arrangements.
• Assist staff with room set ups and clean up when necessary.

Qualifications

• Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to scrupulously follow all Driftwood and Margaritaville policies and procedures.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.